8421bit/niopd-skills/niopd-ur-satisfaction

Name: niopd-ur-satisfaction
Author: 8421bit

Claude Code and agent skill by 8421bit/niopd-skills

Trust tier 3

community

By 8421bit
Coding
8421bit/niopd-skills
Plugin niopd
plugins/niopd/skills/NioPD-UR-satisfaction/SKILL.md
Updated 19 Oct 2026
Version 1.0.01 version recorded

Source check pending

Checking that the SKILL.md file is still in the repository.

Analyzes user satisfaction metrics (NPS, CSAT). Use for customer health monitoring, product quality assessment, or stakeholder reporting.

Install

npx vskill@latest install 8421bit/niopd-skills/niopd-ur-satisfaction

SKILL.md

User Satisfaction Analysis Skill

This skill analyzes satisfaction metrics to understand customer health.

Theoretical Foundation

Key Metrics

Metric	Scale	Meaning
NPS	-100 to +100	"Would you recommend?"
CSAT	1-5 or 1-10	"How satisfied were you?"
CES	1-7	"How easy was this?"

NPS Categories

Promoters (9-10): Loyal enthusiasts
Passives (7-8): Satisfied but vulnerable
Detractors (0-6): Unhappy customers

Instructions

Step 1: Gather Satisfaction Data

Collect from:

NPS surveys
CSAT responses
Review scores
Support ratings

Step 2: Calculate Scores

Metric	Score	Benchmark	Trend
NPS	[X]	[Industry avg]	↑/↓/→
CSAT	[X%]	[Industry avg]	↑/↓/→

Step 3: Identify Drivers

What drives satisfaction/dissatisfaction?

Step 4: Recommend Actions

Prioritize improvements by impact

Step 5: Generate Report

File path: 02-reports/[YYYYMMDD]-satisfaction-v0.md

Output Specifications

File Naming: [YYYYMMDD]-satisfaction-v0.md
Location: 02-reports/
Template: references/satisfaction-template.md

Security

Security scanPassed, 90 of 100Pattern checks on the skill's files.
Model reviewPassed

See the full security report

Quality evaluation

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Source

SKILL.md in the repositoryCheckingplugins/niopd/skills/NioPD-UR-satisfaction/SKILL.md

Popularity

Repository stars: 1
7-day trend score: 0

Stars and forks are for the whole GitHub repository, not this skill alone. Not refreshed yet.

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