T4 CERTIFIED

anthropics/knowledge-work-plugins/customer-support-escalation

Name: customer-support-escalation
Author: anthropics

anthropics·AI/ML·anthropics/knowledge-work-plugins·customer-support·customer-support/skills/escalation/SKILL.md ↗·Updated Mar 19, 2026

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Structure and package support escalations for engineering, product, or leadership with full context, reproduction steps, and business impact. Use when an issue needs to go beyond support, when writing an escalation brief, or when assessing whether an issue warrants escalation.

vendoranthropics

Install

# npm
$ npx vskill@latest install anthropics/knowledge-work-plugins/customer-support-escalation

# bun
$ bunx vskill@latest install anthropics/knowledge-work-plugins/customer-support-escalation

# pnpm
$ pnpx vskill@latest install anthropics/knowledge-work-plugins/customer-support-escalation

# yarn
$ yarn dlx vskill@latest install anthropics/knowledge-work-plugins/customer-support-escalation

# alternative
$ npx vskill@latest install anthropics/knowledge-work-plugins --skill customer-support-escalation

──Security

Tier 1PASS 100/100Tier 2PASSCertified Feb 26, 2026View full security report →

──Quality Evaluation

QualityPASS 80/100Effective1 runEvaluated 221d ago

View eval results →

Popularity

8.3kstars871forks457d trend

209d ago

Works with

Works with all 39 vskill-compatible agents

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