T4 CERTIFIED

anthropics/knowledge-work-plugins/customer-support-knowledge-management

Name: customer-support-knowledge-management
Author: anthropics

anthropics·AI/ML·anthropics/knowledge-work-plugins·customer-support·customer-support/skills/knowledge-management/SKILL.md ↗·Updated Mar 19, 2026

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Write and maintain knowledge base articles from resolved support issues. Use when a ticket has been resolved and the solution should be documented, when updating existing KB articles, or when creating how-to guides, troubleshooting docs, or FAQ entries.

vendoranthropics

Install

# npm
$ npx vskill@latest install anthropics/knowledge-work-plugins/customer-support-knowledge-management

# bun
$ bunx vskill@latest install anthropics/knowledge-work-plugins/customer-support-knowledge-management

# pnpm
$ pnpx vskill@latest install anthropics/knowledge-work-plugins/customer-support-knowledge-management

# yarn
$ yarn dlx vskill@latest install anthropics/knowledge-work-plugins/customer-support-knowledge-management

# alternative
$ npx vskill@latest install anthropics/knowledge-work-plugins --skill customer-support-knowledge-management

──Security

Tier 1PASS 100/100Tier 2PASSCertified Feb 26, 2026View full security report →

──Quality Evaluation

QualityPASS 81/100Effective1 runEvaluated 221d ago

View eval results →

Popularity

8.3kstars871forks457d trend

209d ago

Works with

Works with all 39 vskill-compatible agents

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