anthropics/knowledge-work-plugins/customer-support-knowledge-management

anthropics·AI/ML·anthropics/knowledge-work-plugins·customer-support·customer-support/skills/knowledge-management/SKILL.md ↗·Updated Mar 10, 2026

Write and maintain knowledge base articles from resolved support issues. Use when a ticket has been resolved and the solution should be documented, when updating existing KB articles, or when creating how-to guides, troubleshooting docs, or FAQ entries.

vendoranthropics

Install

# npm
$ npx vskill install anthropics/knowledge-work-plugins/customer-support-knowledge-management

# bun
$ bunx vskill install anthropics/knowledge-work-plugins/customer-support-knowledge-management

# pnpm
$ pnpx vskill install anthropics/knowledge-work-plugins/customer-support-knowledge-management

# yarn
$ yarn dlx vskill install anthropics/knowledge-work-plugins/customer-support-knowledge-management

# alternative
$ npx vskill install anthropics/knowledge-work-plugins --skill customer-support-knowledge-management

── Security ────────────────────────────────────────

Tier 1PASS 100/100Tier 2PASSCertified Feb 26, 2026View full security report →

── Quality Evaluation ──────────────────────────────

QualityPASS 81/100Effective1 runEvaluated 10d ago

View eval results →

Popularity

8.3kstars871forks457d trend

5d ago

Works with

Works with all 39 vskill-compatible agents

Claude Code

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GitHub Copilot

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Gemini CLI

Cline

Amp

Roo Code

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