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anthropics/knowledge-work-plugins/response-drafting

anthropics·AI/ML·anthropics/knowledge-work-plugins·customer-support·customer-support/skills/response-drafting/SKILL.md ↗·Updated Mar 19, 2026

Draft professional, empathetic customer-facing responses adapted to the situation, urgency, and channel. Use when responding to customer tickets, escalations, outage notifications, bug reports, feature requests, or any customer-facing communication.

vendoranthropics

Install

# npm
$ npx vskill@latest install anthropics/knowledge-work-plugins/response-drafting

# bun
$ bunx vskill@latest install anthropics/knowledge-work-plugins/response-drafting

# pnpm
$ pnpx vskill@latest install anthropics/knowledge-work-plugins/response-drafting

# yarn
$ yarn dlx vskill@latest install anthropics/knowledge-work-plugins/response-drafting

# alternative
$ npx vskill@latest install anthropics/knowledge-work-plugins --skill response-drafting

──Security

Tier 1PASS 100/100Tier 2PASSCertified Feb 26, 2026View full security report →

──Quality Evaluation

QualityPASS 81/100Effective1 runEvaluated 55d ago

View eval results →

Popularity

8.3kstars871forks457d trend

42d ago

Works with

Works with all 39 vskill-compatible agents

Claude Code

Cursor

GitHub Copilot

Windsurf

Codex

Gemini CLI

ClineAmp

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