august06exe/ai-landing-consultant/sop-d2-triage
Claude Code and agent skill by august06exe/ai-landing-consultant
Trust tier 3
- community
Source check pending
Checking that the SKILL.md file is still in the repository.
客户报障或心跳双报抄送缺失时 MUST 使用本技能做故障分诊——四级路由(L0 失联巡逻/L1 客户自检/L2 部署者/L3 顾问)。原则:能自愈不自扰,能远程不上门;静默比报障更危险。
Install
npx vskill@latest install august06exe/ai-landing-consultant/sop-d2-triageSKILL.md
D2 故障分诊(四级路由)
When to Use
- 心跳双报抄送连续 24h 未到(L0 触发)
- 客户主动报障
- 更新之后(高发窗口)
Procedure
L0 失联巡逻(先于一切被动响应)
- 零成本探针:部署者从自己微信给客户 agent 发一句话看回执
- 回执有 → 通路活着,可能只是心跳 cron 挂了 → 走 L2
- 回执无 → 微信让客户重启电脑(网关自启拉起);再不行约远程(无人值守需部署时装好)
探测依赖心跳双报配置——没配双报,本级是空话
L1 客户自检(发使用卡截图即可)
重启电脑 / 重开应用 / 渠道重新扫码 / 还不行 → 报障三要素发部署者
L2 部署者处理(5 分钟内能做的)
- 网关没跑:启动网关命令
- 更新后回归三件事:手动触发全部定时任务 + 客户渠道发测试消息 + 技能清单核对
- 处理完让客户再发一条消息确认恢复
L3 顾问处理
- 拉日志定位 → 给步骤让部署者执行;涉及账号风控 → 顾问给判断
- 每次处理完三行进陪跑日志:症状/根因/解法
Pitfalls
- 「它变笨了」→ 先查:模型被切/上下文压缩/辅助槽指错,不是重装
- 恢复以「客户渠道真实收到消息」为标志,不以「我这边看着正常」为标志
- 同一问题 ≥2 次 → 升级为知识库条目 + 模板修订
Verification
- 分诊级别判定有依据,未越级
- L0 触发的找到静默根因(不止「重启好了」)
- 三行日志已写;复发项已升级
Security
- Security scanPassed, 90 of 100Pattern checks on the skill's files.
- Model reviewPassed
Quality evaluation
- Task evaluationNot runNo evaluation yet. Run one in Skill Studio.
Source
- SKILL.md in the repositoryCheckingskills-tap/sop-d2-triage/SKILL.md
Popularity
- Repository stars
- 59
- Repository forks
- 2
- 7-day trend score
- 20
Stars and forks are for the whole GitHub repository, not this skill alone. Not refreshed yet.
Works with
Any agent vskill installs to: 56 targets in all. These 39 have a page on this site.
- Claude Code
- Cursor
- GitHub Copilot
- Windsurf
- Codex
- Gemini CLI
- Cline
- Amp
- Roo Code
- Goose
- Continue
- Kilo Code
- Junie
- Trae
- OpenHands
- Qwen Code
- AI Agent
- Tabnine Chat
- Sourcegraph Cody
- Amazon Q
- Firebase Genkit
- Sweep
- Devin
- Phind
- Mentat
- Claude Desktop
- Aider
- GPT Pilot
- Plandex
- bolt.new
- v0
- Replit Agent
- Anse
- TypingMind
- BetterChatGPT
- LibreChat
- Warp AI
- Pieces
- Fig AI
Embed badge
[](https://verified-skill.com/skills/august06exe/ai-landing-consultant/sop-d2-triage)