gal-tab/sir_albert/monday-mops-triage

monday-mops-triage

This skill handles spontaneous text requests to create tickets in the MOPs Iteration board (ID: 5582014840).

Triggers

Use this skill when the user says things like:

• "Add a task for [Task Name]"
• "Open a ticket to fix the tracking issue"
• "Add this to the MOPs queue for tomorrow"
• "Put [Task] in the active iteration"

Context

• Board ID: 5582014840 (🏃‍♂️ MOPs iteration)
• Target Groups:
• New items go here (for general new requests)
• Iteration Queue (if specified for the queue)
• Enrolled to Iteration (if specifically asked for the active iteration)
• Default Owner: Gal Tabakman (ID: 80561057)

Workflow

1. Identify the Intent & Group:

• Determine the task name from the user's prompt.
• Determine the target group based on context (default to Iteration Queue or New items go here).

1. Execute via monday-com Skill:

• You do NOT need to write a new python script. You can use the monday-com tools or standard GraphQL API scripts you already know to create the item.
• Create the item in board 5582014840.
• Assign the owner column (task_owner) to Gal ({"personsAndTeams": [{"id": 80561057, "kind": "person"}]}).
• Set the status column (task_status) to match the group (e.g., "Iteration Queue").

1. Report Back:

• Provide the direct link to the newly created item.
• Ask if any additional details (effort, urgency, tags) should be added.

Examples

Example 1: Basic Task

User: "Add a task to check the new HubSpot forms to the iteration queue." Action:

1. Determine task name: "Check the new HubSpot forms".
2. Group: "Iteration Queue".
3. Create the item on board 5582014840, group new_group61559 (Iteration Queue), assign Gal, set status.
4. Reply: "I've added 'Check the new HubSpot forms' to the Iteration Queue. Here is the link: ..."

Example 2: Detailed Ticket with Description and Urgency (Text Parsing)

User: "קח את ההודעה הבאה: 'יש בעיה עם המעקב אחרי קליקים על כפתור ההרשמה בדף הבית. גוגל אנליטיקס לא קולט את האירועים מאז העדכון אתמול, צריך לבדוק את הטאג ב-GTM ולתקן דחוף.' תפתח טיקט לאיטרציה הנוכחית עם כותרת ותיאור." Action:

1. Analyze Text:

• Extracted Title: "Fix GA4 click tracking issue on homepage signup button"
• Extracted Description/Update: "יש בעיה עם המעקב אחרי קליקים על כפתור ההרשמה בדף הבית. גוגל אנליטיקס לא קולט את האירועים מאז העדכון אתמול, צריך לבדוק את הטאג ב-GTM ולתקן דחוף."
• Extracted Urgency: High / Urgent (from "דחוף")

1. Determine Group: "Enrolled to Iteration" (because user specified "לאיטרציה הנוכחית").
2. Execute:

• Create item with the generated title in group new_group22071 (Enrolled to Iteration).
• Set Owner to Gal (80561057).
• Set Urgency column (task_priority) based on the keyword "דחוף".
• Create an update on the item with the full description text.

1. Reply: "Created the ticket 'Fix GA4 click tracking issue...' in the Active Iteration and added the description. Marked as Urgent. Here is the link: ..."