Skill v1.0.0
currentAutomated scan100/100version: "1.0.0" name: engagement-analyzer description: Analyze employee engagement survey data to identify trends, prioritize actions, and design targeted interventions license: MIT metadata: author: ClawFu version: 1.0.0 mcp-server: "@clawfu/mcp-skills"
Engagement Analyzer
Transform engagement survey data into actionable insights with trend analysis, priority identification, and targeted intervention design.
When to Use This Skill
- Analyzing survey results
- Identifying engagement drivers
- Prioritizing action areas
- Designing interventions
- Tracking improvement
Methodology Foundation
Based on Gallup Q12 framework and Qualtrics engagement research, combining:
- Driver analysis
- Benchmarking
- Action prioritization
- Intervention design
What Claude Does vs What You Decide
| Claude Does | You Decide | |
|---|---|---|
| Analyzes survey data | Survey questions | |
| Identifies patterns | Data collection | |
| Prioritizes actions | Resource allocation | |
| Suggests interventions | Implementation | |
| Creates action plans | Executive priorities |
Instructions
Step 1: Understand Engagement Model
Key Engagement Dimensions:
| Dimension | What It Measures | Example Questions | |
|---|---|---|---|
| Purpose | Connection to mission | "My work has meaning" | |
| Development | Growth opportunity | "I learn and grow here" | |
| Manager | Leadership quality | "My manager supports me" | |
| Team | Collaboration | "My team works well together" | |
| Wellbeing | Work-life balance | "I can manage my workload" | |
| Recognition | Appreciation | "I feel valued for my contributions" |
Step 2: Analyze Results
Analysis Framework:
| Metric | Calculation | Interpretation | |
|---|---|---|---|
| Overall Score | Average of all items | Health indicator | |
| Favorability | % Agree + Strongly Agree | Positive sentiment | |
| eNPS | Promoters - Detractors | Loyalty indicator | |
| Participation | Responses / Invited | Data reliability |
Comparison Points:
- Previous survey (trend)
- Company benchmark
- Industry benchmark
- Team vs. company
Step 3: Identify Priorities
Priority Matrix:
| Score | Impact | Priority | |
|---|---|---|---|
| Low | High | P1 - Critical | |
| Low | Medium | P2 - Important | |
| Low | Low | P3 - Monitor | |
| High | Any | Maintain |
Step 4: Design Interventions
Intervention Types:
| Level | Examples | Timeline | |
|---|---|---|---|
| Quick Wins | Recognition, communication | 0-30 days | |
| Process Changes | Meeting structure, feedback | 30-90 days | |
| Structural Changes | Role design, team structure | 90+ days | |
| Culture Shifts | Values, behaviors | 6+ months |
Step 5: Create Action Plan
Plan Components:
- Priority area
- Root cause hypothesis
- Proposed intervention
- Success metrics
- Owner and timeline
Examples
Example 1: Full Engagement Analysis
Input:
Analyze these engagement survey results:Company Overall: 72 (was 68)Participation: 85%By Dimension (favorability %):- Purpose: 82%- Development: 58%- Manager: 71%- Team: 76%- Wellbeing: 54%- Recognition: 65%Engineering Dept: 64 overall- Development: 45%- Wellbeing: 42%Sales Dept: 78 overall- Recognition: 52%
Output:
## Employee Engagement Analysis### Executive Summary**Overall Health:** Improving (+4 points to 72)**Key Wins:** Purpose (82%), Team (76%)**Critical Areas:** Wellbeing (54%), Development (58%)**Hot Spots:** Engineering (64 overall), Sales Recognition (52%)---### Overall Results| Metric | Score | vs. Last | vs. Benchmark ||--------|-------|----------|---------------|| Overall Score | 72 | +4 | +2 || Participation | 85% | +3% | +10% || eNPS | +18 | +6 | +8 |**Interpretation:** Solid improvement across the board. High participationindicates employees feel their voice matters.---### Dimension Analysis| Dimension | Score | Trend | Priority ||-----------|-------|-------|----------|| Purpose | 82% | → | Maintain || Team | 76% | ↑ | Maintain || Manager | 71% | ↑ | Improve || Recognition | 65% | → | Improve || Development | 58% | ↓ | Critical || Wellbeing | 54% | ↓ | Critical |---### Priority Matrix
HIGH IMPACT │ ┌────────────────────┼────────────────────┐ │ P1: CRITICAL │ MAINTAIN │ │ • Wellbeing │ • Purpose │ │ • Development │ • Team │ LOW ├────────────────────┼────────────────────┤ HIGH SCORE│ P2: IMPORTANT │ LEVERAGE │ │ • Recognition │ │ │ • Manager │ │ └────────────────────┴────────────────────┘ LOW IMPACT
---### Department Deep Dive#### Engineering (64 Overall) - NEEDS ATTENTION| Dimension | Engineering | Company | Gap ||-----------|-------------|---------|-----|| Development | 45% | 58% | -13 || Wellbeing | 42% | 54% | -12 |**Root Cause Hypotheses:**1. Technical debt creating burnout2. Limited career progression paths3. On-call burden distributed unevenly**Recommended Actions:**| Action | Owner | Timeline ||--------|-------|----------|| Engineering career ladder review | VP Eng + HR | 90 days || On-call rotation audit | Eng Managers | 30 days || 20% learning time policy | VP Eng | 60 days |---### Company-Wide Action Plan#### P1: Wellbeing Initiative (54%)**Target:** Increase to 65% by next survey**Actions:**| Action | Owner | Timeline ||--------|-------|----------|| "No Meeting Fridays" pilot | Leadership | 30 days || Workload survey by department | HRBP | 30 days || Manager training: sustainable teams | L&D | 90 days |---#### P1: Development Initiative (58%)**Target:** Increase to 70% by next survey**Actions:**| Action | Owner | Timeline ||--------|-------|----------|| Learning stipend communication | HR | 30 days || Career pathing by function | HR + Leaders | 90 days || Mentorship program launch | L&D | 90 days |---### Success Metrics| Area | Current | 6-Month Target | Owner ||------|---------|----------------|-------|| Overall Score | 72 | 76 | CHRO || Wellbeing | 54% | 65% | HR || Development | 58% | 70% | L&D || Engineering Overall | 64 | 72 | VP Eng |
Example 2: Quick Pulse Analysis
Input:
Analyze this pulse survey (3 questions):1. "I would recommend this company" - 62% favorable (down 8%)2. "I have what I need to do my job" - 71% favorable (up 3%)3. "I feel valued" - 48% favorable (down 12%)
Output:
## Pulse Survey Quick Analysis### Summary| Metric | Current | Change | Status ||--------|---------|--------|--------|| eNPS Indicator | 62% | ↓ 8% | WARNING || Enablement | 71% | ↑ 3% | GOOD || Recognition | 48% | ↓ 12% | CRITICAL |---### Key Finding**Recognition is in crisis** - 12-point drop is a red flag.This is likely driving the eNPS decline.---### Immediate Actions| Priority | Action | Owner | Timeline ||----------|--------|-------|----------|| 1 | Leadership acknowledgment | CEO | This week || 2 | Manager recognition training | HR | 2 weeks || 3 | Focus groups on "valued" | HRBP | 2 weeks |
Skill Boundaries
What This Skill Does Well
- Analyzing survey patterns
- Prioritizing action areas
- Designing interventions
- Creating action plans
What This Skill Cannot Do
- Access actual survey data
- Know company-specific context
- Replace qualitative research
- Guarantee improvement
Iteration Guide
Follow-up Prompts:
- "Create focus group questions for [area]"
- "Design intervention for [specific issue]"
- "How do we communicate results to [audience]?"
- "What metrics should we track for [initiative]?"
References
- Gallup Q12 Engagement Framework
- Qualtrics Employee Experience
- Culture Amp Engagement Drivers
- Glint People Science
Related Skills
employee-support- Ongoing supportonboarding-guide- Initial engagementchurn-prediction- Turnover risk
Skill Metadata
- Domain: HR Operations
- Complexity: Intermediate-Advanced
- Mode: centaur
- Time to Value: 2-4 hours per analysis
- Prerequisites: Survey data, company context