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version: "1.0.0" name: engagement-analyzer description: Analyze employee engagement survey data to identify trends, prioritize actions, and design targeted interventions license: MIT metadata: author: ClawFu version: 1.0.0 mcp-server: "@clawfu/mcp-skills"


Engagement Analyzer

Transform engagement survey data into actionable insights with trend analysis, priority identification, and targeted intervention design.

When to Use This Skill

  • Analyzing survey results
  • Identifying engagement drivers
  • Prioritizing action areas
  • Designing interventions
  • Tracking improvement

Methodology Foundation

Based on Gallup Q12 framework and Qualtrics engagement research, combining:

  • Driver analysis
  • Benchmarking
  • Action prioritization
  • Intervention design

What Claude Does vs What You Decide

Claude DoesYou Decide
Analyzes survey dataSurvey questions
Identifies patternsData collection
Prioritizes actionsResource allocation
Suggests interventionsImplementation
Creates action plansExecutive priorities

Instructions

Step 1: Understand Engagement Model

Key Engagement Dimensions:

DimensionWhat It MeasuresExample Questions
PurposeConnection to mission"My work has meaning"
DevelopmentGrowth opportunity"I learn and grow here"
ManagerLeadership quality"My manager supports me"
TeamCollaboration"My team works well together"
WellbeingWork-life balance"I can manage my workload"
RecognitionAppreciation"I feel valued for my contributions"

Step 2: Analyze Results

Analysis Framework:

MetricCalculationInterpretation
Overall ScoreAverage of all itemsHealth indicator
Favorability% Agree + Strongly AgreePositive sentiment
eNPSPromoters - DetractorsLoyalty indicator
ParticipationResponses / InvitedData reliability

Comparison Points:

  • Previous survey (trend)
  • Company benchmark
  • Industry benchmark
  • Team vs. company

Step 3: Identify Priorities

Priority Matrix:

ScoreImpactPriority
LowHighP1 - Critical
LowMediumP2 - Important
LowLowP3 - Monitor
HighAnyMaintain

Step 4: Design Interventions

Intervention Types:

LevelExamplesTimeline
Quick WinsRecognition, communication0-30 days
Process ChangesMeeting structure, feedback30-90 days
Structural ChangesRole design, team structure90+ days
Culture ShiftsValues, behaviors6+ months

Step 5: Create Action Plan

Plan Components:

  1. Priority area
  2. Root cause hypothesis
  3. Proposed intervention
  4. Success metrics
  5. Owner and timeline

Examples

Example 1: Full Engagement Analysis

Input:

Analyze these engagement survey results:
Company Overall: 72 (was 68)
Participation: 85%
By Dimension (favorability %):
- Purpose: 82%
- Development: 58%
- Manager: 71%
- Team: 76%
- Wellbeing: 54%
- Recognition: 65%
Engineering Dept: 64 overall
- Development: 45%
- Wellbeing: 42%
Sales Dept: 78 overall
- Recognition: 52%

Output:

## Employee Engagement Analysis
### Executive Summary
**Overall Health:** Improving (+4 points to 72)
**Key Wins:** Purpose (82%), Team (76%)
**Critical Areas:** Wellbeing (54%), Development (58%)
**Hot Spots:** Engineering (64 overall), Sales Recognition (52%)
---
### Overall Results
| Metric | Score | vs. Last | vs. Benchmark |
|--------|-------|----------|---------------|
| Overall Score | 72 | +4 | +2 |
| Participation | 85% | +3% | +10% |
| eNPS | +18 | +6 | +8 |
**Interpretation:** Solid improvement across the board. High participation
indicates employees feel their voice matters.
---
### Dimension Analysis
| Dimension | Score | Trend | Priority |
|-----------|-------|-------|----------|
| Purpose | 82% | → | Maintain |
| Team | 76% | ↑ | Maintain |
| Manager | 71% | ↑ | Improve |
| Recognition | 65% | → | Improve |
| Development | 58% | ↓ | Critical |
| Wellbeing | 54% | ↓ | Critical |
---
### Priority Matrix

HIGH IMPACT │ ┌────────────────────┼────────────────────┐ │ P1: CRITICAL │ MAINTAIN │ │ • Wellbeing │ • Purpose │ │ • Development │ • Team │ LOW ├────────────────────┼────────────────────┤ HIGH SCORE│ P2: IMPORTANT │ LEVERAGE │ │ • Recognition │ │ │ • Manager │ │ └────────────────────┴────────────────────┘ LOW IMPACT

---
### Department Deep Dive
#### Engineering (64 Overall) - NEEDS ATTENTION
| Dimension | Engineering | Company | Gap |
|-----------|-------------|---------|-----|
| Development | 45% | 58% | -13 |
| Wellbeing | 42% | 54% | -12 |
**Root Cause Hypotheses:**
1. Technical debt creating burnout
2. Limited career progression paths
3. On-call burden distributed unevenly
**Recommended Actions:**
| Action | Owner | Timeline |
|--------|-------|----------|
| Engineering career ladder review | VP Eng + HR | 90 days |
| On-call rotation audit | Eng Managers | 30 days |
| 20% learning time policy | VP Eng | 60 days |
---
### Company-Wide Action Plan
#### P1: Wellbeing Initiative (54%)
**Target:** Increase to 65% by next survey
**Actions:**
| Action | Owner | Timeline |
|--------|-------|----------|
| "No Meeting Fridays" pilot | Leadership | 30 days |
| Workload survey by department | HRBP | 30 days |
| Manager training: sustainable teams | L&D | 90 days |
---
#### P1: Development Initiative (58%)
**Target:** Increase to 70% by next survey
**Actions:**
| Action | Owner | Timeline |
|--------|-------|----------|
| Learning stipend communication | HR | 30 days |
| Career pathing by function | HR + Leaders | 90 days |
| Mentorship program launch | L&D | 90 days |
---
### Success Metrics
| Area | Current | 6-Month Target | Owner |
|------|---------|----------------|-------|
| Overall Score | 72 | 76 | CHRO |
| Wellbeing | 54% | 65% | HR |
| Development | 58% | 70% | L&D |
| Engineering Overall | 64 | 72 | VP Eng |

Example 2: Quick Pulse Analysis

Input:

Analyze this pulse survey (3 questions):
1. "I would recommend this company" - 62% favorable (down 8%)
2. "I have what I need to do my job" - 71% favorable (up 3%)
3. "I feel valued" - 48% favorable (down 12%)

Output:

## Pulse Survey Quick Analysis
### Summary
| Metric | Current | Change | Status |
|--------|---------|--------|--------|
| eNPS Indicator | 62% | ↓ 8% | WARNING |
| Enablement | 71% | ↑ 3% | GOOD |
| Recognition | 48% | ↓ 12% | CRITICAL |
---
### Key Finding
**Recognition is in crisis** - 12-point drop is a red flag.
This is likely driving the eNPS decline.
---
### Immediate Actions
| Priority | Action | Owner | Timeline |
|----------|--------|-------|----------|
| 1 | Leadership acknowledgment | CEO | This week |
| 2 | Manager recognition training | HR | 2 weeks |
| 3 | Focus groups on "valued" | HRBP | 2 weeks |

Skill Boundaries

What This Skill Does Well

  • Analyzing survey patterns
  • Prioritizing action areas
  • Designing interventions
  • Creating action plans

What This Skill Cannot Do

  • Access actual survey data
  • Know company-specific context
  • Replace qualitative research
  • Guarantee improvement

Iteration Guide

Follow-up Prompts:

  • "Create focus group questions for [area]"
  • "Design intervention for [specific issue]"
  • "How do we communicate results to [audience]?"
  • "What metrics should we track for [initiative]?"

References

  • Gallup Q12 Engagement Framework
  • Qualtrics Employee Experience
  • Culture Amp Engagement Drivers
  • Glint People Science

Related Skills

  • employee-support - Ongoing support
  • onboarding-guide - Initial engagement
  • churn-prediction - Turnover risk

Skill Metadata

  • Domain: HR Operations
  • Complexity: Intermediate-Advanced
  • Mode: centaur
  • Time to Value: 2-4 hours per analysis
  • Prerequisites: Survey data, company context
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