inkbox-ai/hermes-agent-plugin/inkbox-call-review

Inkbox call review

Use this skill when the user asks about Inkbox phone calls, transcripts, or post-call summaries.

Hermes tool availability

• Hermes exposes inkbox_place_call for outbound calls.
• Live voice and Inkbox Voice AI calls provide transcript and post-call

context to Hermes during call wrap-up.

• inkbox_list_calls, inkbox_get_call, and inkbox_get_call_transcripts expose accessible call history, details, and full transcripts.
• inkbox_hangup_call requests hangup; use inkbox_get_call to confirm teardown.

Workflow

1. Current call wrap-up. If the current call just ended and transcript,

outcome, reason, or open action context is present in the turn, use that supplied context. Reconcile actions against the transcript before executing them, and do not duplicate completed, canceled, or superseded work. Do not claim to have fetched unrelated historical call data. For a callback to the remote party, use the remote phone number supplied in the current call context. It is authoritative for that call; contact memories must not replace it.

1. Past call requests. List calls with date bounds, get the relevant call, and fetch its transcript. Preserve available speaker phone numbers and distinguish conference guests from transfers using connection history. Missing attribution stays unknown.
2. Prepare follow-ups from supplied context. If the user gives the transcript or call summary in the conversation, use that text and the available Inkbox send tools for follow-up.
3. Complete SMS commitments with the SMS tool. For a still-needed SMS

requested during the call, use inkbox_send_sms with to equal to the exact authoritative remote phone number from the current-call context and text equal to the requested message. Do not use conversationId for this post-call send. Require a tool result with ok: true; plain text does not complete the commitment. If the first call has a recoverable argument or format error, correct it once and retry once. Do not duplicate a well-formed send. If the first error is nonrecoverable or the corrected call also fails, do not call again; use [SILENT]. Do not use [SILENT] while a safe SMS commitment remains unattempted.

1. Avoid exact-quote claims. Speech-to-text can be imperfect; hedge unless the user supplies exact transcript text.

Caveats

• A hangup request can return a still-active call while teardown completes; do not claim it has ended until confirmed.
• Contact-rule-blocked calls may be rejected before Hermes sees an event.