kami-community/kami/suppression-and-consent

Suppression and Consent

Procedure

1. Before any send, check:

• Global do_not_contact (email, domain, @handle)
• Session sales_suppression_entries
• Contact do_not_contact flag
• Enrollment terminal states (unsubscribed, bounced, suppressed)

1. On unsubscribe/complaint inbound:

• Add suppression entry with reason, source, actor
• Cancel active sequence enrollments
• Set account pipeline_stage: suppressed if applicable

1. On hard bounce from provider receipt:

• Suppress email identifier
• Mark enrollment bounced

1. Channel consent:

• Email: verified address + not on any suppression list
• X: individual researched interaction only; each DM requires reviewer approval in MVP

Output

Pass/fail for send gate; suppression records when blocking.

Hard rules

• Server-side gate is authoritative — agent checks are advisory only
• Never remove suppression without explicit user action
• Log every suppression decision as AuditEvent