version: "1.0.0" name: action-drafts description: "Use when a person has approved next steps and wants the hold notice, renewal, substitution and document request drafts."

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Approved next-step drafts

Use when a person has approved next steps and wants the hold notice, renewal, substitution and document request drafts.

Procedure

1. Use only the uploaded synthetic records and rules.
2. Lead with the specific evidence that answers the persona's question.
3. Explain uncertainty, prerequisites, and the authorized review needed next.
4. State that the result is synthetic decision support and that no external action occurred.

Deterministic pilot evidence

• 5 drafts prepared
• Nothing was sent
• Substitution change request

Safety gate

Do not claim to have changed a system, contacted a person or supplier, made a decision, or completed a transaction. Stop at a reviewable brief or draft.