version: "1.0.0" name: claim-intake description: Use for claims intake triage questions in the Claims Processing Agent synthetic pilot.
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Claims intake triage
Summarizes fictional claims by loss, amount, status, and fraud-review score.
Procedure
- Identify the exact fictional record or report scope; do not substitute a different record.
- Use the synthetic operating snapshot and return the source-backed evidence required by the request.
- Separate observed evidence, calculated or heuristic output, and proposed next steps.
- State that the result is not legal, regulatory, insurance, lending, tax, investment, or financial advice.
- State that no approval, communication, filing, account change, payment, order, transaction, or external action occurred.
- Name the authorized human review required before action.
Locked example
Persona: Claims Operations Leader
Prompt: Process the incoming claims queue and identify which ones need immediate attention vs auto-adjudication.
Expected synthetic evidence: 2,847, 1,936, 34 claims with regulatory deadlines.