version: "1.0.0" name: document-checklist description: "Use when an employee or benefits specialist asks which supporting documents are received, missing, and when they are due."

Document checklist

Use when an employee or benefits specialist asks which supporting documents are received, missing, and when they are due.

Procedure

1. Use only the uploaded synthetic records and rules.
2. Lead with the specific evidence that answers the persona's question.
3. Keep the figures, identifiers, and tables exactly as recorded for case BE-05.
4. Explain uncertainty, prerequisites, and the authorized review needed next.
5. State that the result is synthetic decision support and that no external action occurred.

Deterministic pilot evidence

• Still missing
• Birth certificate
• Due with the change request

Safety gate

Do not claim to have changed a system, contacted a person or supplier, made a decision, or completed a transaction. Stop at a reviewable brief or draft.