version: "1.0.0" name: extension-offers description: "Use when a dealer sales staff asks something like \"Which units should we offer extended coverage to this month\""

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Extended-coverage offers

Use when a dealer asks which units to offer extended coverage to; returns offer drafts, never sends or sells.

Procedure

1. Use only the uploaded synthetic records and rules.
2. Lead with the specific evidence that answers the persona's question.
3. Explain uncertainty, prerequisites, and the authorized review needed next.
4. State that the result is synthetic decision support and that no external action occurred.

Deterministic pilot evidence

• $191.25
• BG-08-2290
• No offer was sent

Safety gate

Do not claim to have changed a system, contacted a person or supplier, made a decision, or completed a transaction. Stop at a reviewable brief or draft.