version: "1.0.0" name: pain-points description: "Use when a product manager asks something like \"What are the biggest problems customers keep running into with the product\""

<!-- bic:source=blank -->

Pain points

Use when a product manager asks something like "What are the biggest problems customers keep running into with the product"

Procedure

1. Use only the uploaded synthetic records and rules.
2. Lead with the specific evidence that answers the persona's question.
3. Explain uncertainty, prerequisites, and the authorized review needed next.
4. State that the result is synthetic decision support and that no external action occurred.

Deterministic pilot evidence

• Top Customer Pain Points
• Performance & Load Times (27%)
• No roadmap commitment

Safety gate

Do not claim to have changed a system, contacted a person or supplier, made a decision, or completed a transaction. Stop at a reviewable brief or draft.