version: "1.0.0" name: resolution-execution-plan description: "Use when a service manager asks something like \"As Service Manager, Tier 1 is approved; get it ready and prepare my talking points for the call\""

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Resolution execution plan

Use when a service manager asks something like "As Service Manager, Tier 1 is approved; get it ready and prepare my talking points for the call"

Procedure

1. Use only the uploaded synthetic records and rules.
2. Lead with the specific evidence that answers the persona's question.
3. Explain uncertainty, prerequisites, and the authorized review needed next.
4. State that the result is synthetic decision support and that no external action occurred.

Deterministic pilot evidence

• ready for authorized execution
• ProBook Elite Plus
• Talking Points

Safety gate

Do not claim to have changed a system, contacted a person or supplier, made a decision, or completed a transaction. Stop at a reviewable brief or draft.