version: "1.0.0" name: unit-record description: "Use when a warranty administrator asks something like \"Pull the full warranty record for tire changer TC-90-3307\""

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Unit warranty record

Use when someone asks for the full warranty record or claim history of one serial.

Procedure

1. Use only the uploaded synthetic records and rules.
2. Lead with the specific evidence that answers the persona's question.
3. Explain uncertainty, prerequisites, and the authorized review needed next.
4. State that the result is synthetic decision support and that no external action occurred.

Deterministic pilot evidence

• Expired (ended 16 days ago)
• CLM-25-0044
• Claim history

Safety gate

Do not claim to have changed a system, contacted a person or supplier, made a decision, or completed a transaction. Stop at a reviewable brief or draft.