mypurecloud/terraform-provider-genesyscloud/resources

genesyscloud_routing_skill (Resource)

<!-- This document is automatically generated. Do not edit manually. Make changes to the schema, examples, or apis.md files in examples/resources/ and run 'make docs' to regenerate. -->

Genesys Cloud Routing Skill

API Usage

The following Genesys Cloud APIs are used by this resource. Ensure your OAuth Client has been granted the necessary scopes and permissions to perform these operations:

• GET /api/v2/routing/skills
• POST /api/v2/routing/skills
• DELETE /api/v2/routing/skills/{skillId}
• GET /api/v2/routing/skills/{skillId}
• PATCH /api/v2/routing/skills/{skillId}

Permissions and Scopes

The following permissions are required to use this resource:

• routing:skill:create
• routing:skill:delete
• routing:skill:manage
• routing:skill:update
• routing:skill:view

The following OAuth scopes are required to use this resource:

• routing
• routing:readonly

Example Usage

resource "genesyscloud_routing_skill" "example_skill" {
  name = "Example Skill"
}
 
resource "genesyscloud_routing_skill" "example_skill2" {
  name = "Example Skill2"
}

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Schema

Required

• name (String) Skill name. Changing the name attribute will cause the skill object object to dropped and recreated with a new ID.

Optional

• division_id (String) The division to which this skill belongs. If not set, the home division will be used.

Read-Only

• id (String) The ID of this resource.