Skill v1.0.0

Caller → Twilio → POST to your webhook → Your server returns TwiML → Twilio executes it

from flask import Flask, request
from twilio.twiml.voice_response import VoiceResponse
app = Flask(__name__)
@app.route("/voice", methods=["POST"])
def handle_call():
    response = VoiceResponse()
    gather = response.gather(num_digits=1, action="/menu-choice")
    gather.say("Welcome to Acme. Press 1 for sales, 2 for support.")
    response.redirect("/voice")  # Loop if no input
    return str(response)
@app.route("/menu-choice", methods=["POST"])
def menu_choice():
    digit = request.form.get("Digits")
    response = VoiceResponse()
    if digit == "1":
        response.dial("+15551234567")
    elif digit == "2":
        response.say("Connecting to support.")
        response.dial("+15559876543")
    else:
        response.say("Invalid option.")
        response.redirect("/voice")
    return str(response)

const { VoiceResponse } = require("twilio").twiml;
 
app.post("/voice", (req, res) => {
    const response = new VoiceResponse();
    const gather = response.gather({ numDigits: 1, action: "/menu-choice" });
    gather.say("Welcome. Press 1 for sales, 2 for support.");
    response.redirect("/voice");
    res.type("text/xml").send(response.toString());
});
 
app.post("/menu-choice", (req, res) => {
    const digit = req.body.Digits;
    const response = new VoiceResponse();
    if (digit === "1") response.dial("+15551234567");
    else response.say("Invalid option.").redirect("/voice");
    res.type("text/xml").send(response.toString());
});

from twilio.twiml.voice_response import VoiceResponse
response = VoiceResponse()
response.say("Your appointment is confirmed.", voice="alice", language="en-US")

const { VoiceResponse } = require("twilio").twiml;
const response = new VoiceResponse();
response.say({ voice: "alice", language: "en-US" }, "Your appointment is confirmed.");

response = VoiceResponse()
gather = response.gather(num_digits=1, action="/handle-input", method="POST")
gather.say("Press 1 for sales, press 2 for support.")
response.say("We did not receive your input.")  # Fallback if no input

const gather = response.gather({ numDigits: 1, action: "/handle-input", method: "POST" });
gather.say("Press 1 for sales, press 2 for support.");
response.say("We did not receive your input.");

response = VoiceResponse()
response.play("https://example.com/audio/greeting.mp3")

const response = new VoiceResponse();
response.play("https://example.com/audio/greeting.mp3");

from twilio.twiml.voice_response import Dial
response = VoiceResponse()
dial = Dial(action="/dial-complete")
dial.number("+15558675310")
response.append(dial)

const dial = response.dial({ action: "/dial-complete" });
dial.number("+15558675310");

response = VoiceResponse()
response.say("Leave a message after the beep.")
response.record(
    action="/recording-complete",
    max_length=60,
    transcribe=True,
    transcribe_callback="/transcription-ready"
)

const response = new VoiceResponse();
response.say("Leave a message after the beep.");
response.record({
    action: "/recording-complete",
    maxLength: 60,
    transcribe: true,
    transcribeCallback: "/transcription-ready",
});

# Primary TwiML — try to connect the call
response = VoiceResponse()
dial = Dial(action="/voicemail", timeout=20)  # 20 seconds before voicemail
dial.number("+15558675310")
response.append(dial)
# /voicemail handler — plays if no answer
def voicemail_handler(request):
    response = VoiceResponse()
    response.say("We missed your call. Please leave a message after the beep.")
    response.record(
        action="/recording-complete",
        max_length=120,
        transcribe=True,
        transcribe_callback="/transcription-ready",
        play_beep=True
    )
    response.say("We didn't receive a recording. Goodbye.")
    return str(response)

// Primary TwiML — try to connect the call
const response = new VoiceResponse();
const dial = response.dial({ action: "/voicemail", timeout: 20 });
dial.number("+15558675310");
 
// /voicemail handler — plays if no answer
app.post("/voicemail", (req, res) => {
    const response = new VoiceResponse();
    response.say("We missed your call. Please leave a message after the beep.");
    response.record({
        action: "/recording-complete",
        maxLength: 120,
        transcribe: true,
        transcribeCallback: "/transcription-ready",
        playBeep: true,
    });
    response.say("We didn't receive a recording. Goodbye.");
    res.type("text/xml").send(response.toString());
});

response = VoiceResponse()
dial = response.dial()
dial.conference(
    "Daily Standup",
    start_conference_on_enter=True,
    end_conference_on_exit=True
)

const response = new VoiceResponse();
const dial = response.dial();
dial.conference("Daily Standup", {
    startConferenceOnEnter: true,
    endConferenceOnExit: true,
});

response = VoiceResponse()
response.say("We'll now collect your payment.")
pay = Pay(
    payment_connector="stripe_connector",  # Name from Console setup
    charge_amount="49.99",
    currency="usd",
    action="/payment-complete",
    status_callback="/payment-status"
)
response.append(pay)

const response = new VoiceResponse();
response.say("We'll now collect your payment.");
response.pay({
    paymentConnector: "stripe_connector",
    chargeAmount: "49.99",
    currency: "usd",
    action: "/payment-complete",
    statusCallback: "/payment-status",
});