version: "1.0.0" name: "support-metrics" description: "Generate a support metrics summary from Gorgias tickets and optionally push to Google Sheets" source_skill_id: "composio-community-support-skills-support-metrics-skill-md" category: "Communication, productivity & support" source_mirror: "../../../../../skills/by-category/communication-productivity-support/support-reference/support-metrics/SKILL.md" benchmark_status: "artifact_gated"

support-metrics

Use this skill when the task matches the description above or the source path clearly applies. Start with this concise entrypoint; open ../../../../../skills/by-category/communication-productivity-support/support-reference/support-metrics/SKILL.md only when implementation details, commands, assets, or references are needed.

Before repository work, read and apply Mandatory agent tools: Caveman for every task, CocoIndex Code before broad code navigation, and Crawl4AI for web-page research. Retain actual execution evidence; do not claim unavailable tools ran. Repository-level rules remain controlling.

Workflow

1. Confirm the task matches this skill's scope.
2. Read the local source mirror if more detail is required.
3. Follow repository-level AGENTS.md; use one AI session only.
4. Keep claims tied to files, commands, citations, or benchmark artifacts.

Verification

• Source mirror: ../../../../../skills/by-category/communication-productivity-support/support-reference/support-metrics/SKILL.md
• Source commit: b4f842c3cbdcae0c45771fd996c396aee80dde2e
• Static benchmark results: see docs/benchmark-results.md
• Runtime artifacts recorded by this entrypoint: 0
• Assigned scenarios: skill-proof-composio-community-support-skills-support-metrics-skill-md, communication-productivity-and-support-enron-email, communication-productivity-and-support-ms-marco, communication-productivity-and-support-sec-edgar-companyfacts

Do not claim this skill passed a runtime benchmark until a validated artifact exists.