wyre-ai/msp-claude-plugins/endpoint-management

ImmyBot Endpoint Management

ImmyBot manages Windows endpoints (computers) grouped under tenants (client organizations). This skill covers querying and onboarding those computers and inspecting their state.

Anti-triggers

• The same machine under the RMM — ImmyBot sees only Windows

computers enrolled in this instance, and an endpoint is normally enrolled in an RMM as well: atera-agents, syncro-assets, superops-assets, ncentral-devices, ninjaone-devices, or datto-rmm-devices. Inventory from the two will legitimately differ.

• What *should* be installed on a computer — this skill reads what

is actually there; desired state is immybot-software-deployment.

• Fleet-wide or per-tenant rollups — use

immybot-tenant-compliance.

API Tools

Common Workflows

Survey a tenant's fleet

1. immybot_tenants_search → resolve the tenant ID.
2. immybot_computers_list filtered by that tenant ID.
3. Group results by online status and OS to spot stale or offline

endpoints.

Locate one computer

immybot_computers_search accepts hostname or serial number. Drill in with immybot_computers_get for OS, last-seen, tenant, and agent state.

Inventory audit

1. immybot_computers_get for the device.
2. immybot_computers_inventory for what is actually installed.
3. immybot_computers_deployments for what desired-state expects.
4. The gap between (2) and (3) is the remediation list — hand it to

the software-deployment workflow.

Onboard a new computer

immybot_computers_create registers a record (name, tenant ID, and optional serial / MAC / location). The ImmyBot agent must still be installed on the endpoint for it to come online.

Force a check-in

immybot_computers_trigger_checkin asks the agent to phone home immediately rather than waiting for its next scheduled interval — useful after staging a deployment when you want fast feedback.

Filtering Notes

• online status is a point-in-time snapshot; a computer can be

enrolled but offline.

• Always scope immybot_computers_list by tenant when working a

specific client — the unscoped list spans the whole MSP fleet.

• Serial number is the most reliable search key when hostnames are

not unique across tenants.

Best Practices

• Confirm a computer is online before triggering a maintenance

session against it — an offline endpoint just queues work.

• Use inventory data to validate a deployment actually landed rather

than trusting the deployment's reported status alone.

Related Skills

• software-deployment — deploy software to these computers
• maintenance-sessions — reconcile desired state
• api-patterns — auth and the desired-state model