xiaowen-jiang/agent-enterprise/email-triage

Process

1. Fetch unread emails from the inbox (last 24 hours or as specified)
2. Categorize each email into one of four priority levels:

• URGENT: Requires immediate CEO attention (deadlines today, escalations, VIP senders)
• ACTION NEEDED: Requires a response or decision within 1-2 days
• FYI: Informational — no action needed but CEO should be aware
• LOW PRIORITY: Newsletters, automated notifications, non-essential updates

1. Summarize each email in 1-2 sentences: sender, subject, key ask or information
2. Draft replies for ACTION NEEDED emails when the appropriate response is clear
3. Flag patterns: recurring senders, thread counts, topics that keep coming up

Output Format

Present results grouped by priority:

URGENT (N emails)

• From: sender — Subject: subject line

Summary: one-line summary of what's needed Suggested action: what the CEO should do

ACTION NEEDED (N emails)

• From: sender — Subject: subject line

Summary: one-line summary Draft reply: (if appropriate)

FYI (N emails)

• Brief list with sender and one-line summary

LOW PRIORITY (N emails)

• Brief list, or just a count if many

Guidelines

• Always show URGENT items first
• For draft replies, keep the tone professional but match the CEO's style if known
• If an email thread has multiple messages, summarize the full thread, not just the latest
• Save the triage summary to workspace as email_triage_YYYY-MM-DD.md for reference
• Use save_memory to remember VIP contacts and recurring patterns
• Never send emails without explicit CEO approval — only draft them