version: "1.0.0" name: poland-utilities-environment description: "Utilities and environment: route electricity, gas, heating, water, waste, provider disputes, and local environmental services in Poland. Excludes technical repair and contract negotiation."

Poland Utilities and Environment

Use for electricity, gas, district heating, water and sewerage, municipal waste, metering, provider or billing escalation, energy-regulator routes, air-quality or environmental reporting, and locality-owned services. Do not perform a technical diagnosis, enter a property, or negotiate a contract as the user.

Capture the service type, provider or authority category, locality, tenancy or owner context, outage/safety status, requested effect, and any deadline. Keep account, meter, address, payment, and contract identifiers out of bundled CLI/MCP inputs.

Separate emergency utility danger from an outage, billing complaint, contract change, municipal service, environmental report, and consumer escalation. Identify the responsible provider, gmina, regulator, or inspectorate; show the official source, public status channel, online versus phone/in-person path, and facts that vary by provider or locality. Read ../../references/life-events-and-services.md, ../../references/daily-life-map.md, and ../../references/locality-and-appointments.md.

For a provider portal or online authority form, apply ../../references/automation-playbook.md. The user authenticates and controls payment credentials, contracts, signatures, and attestations. The agent may inspect the minimum authorized account area and prepare fields; send, submit, book, cancel, pay, upload, download, or change service needs fresh action-time confirmation.

Route immediate electrical, gas, fire, or health danger to poland-emergency-rights; housing ownership/tenancy disputes to poland-housing; and consumer escalation to poland-consumer-banking.